In today’s 24-7 news cycle, successfully navigating a crisis is critical. Being adequately prepared can minimize the potential impact of a disaster. If you are sufficiently equipped prior to a catastrophe, you could reduce the financial hardship, reputational harm, and protect the viability of your brand and overall business. How would you handle a major business interruption?
What Our Clients Say
“Nancy demonstrates an uncommon acuity, sensitivity, professionalism, and insight. A mutual acquaintance referred me to her at a time of intense change. I’ve emerged energized, relieved and resolute—thanks to her. What better recommendation to offer than to say her impact and influence may just have changed my life?”
“A catastrophic accident happened in the City of Boston with one of our trucks several years ago. A first responder went on television and said that the vehicle was last serviced at my company’s shop. Tara was my first call. She worked quickly with my team to get all the facts and while it was true that the truck was last serviced by us, the accident was caused by a brake failure. Our company does not service brakes on any vehicle that we sell. Tara set up more than 30 media interviews and wrote statements for me so that we could get our response out quickly. Years later, five companies were sued as a result of that accident but our company was not among them. She saved us millions of dollars by her strategic, rapid response.”
“Nancy Capistran is the peripheral vision that CEOs, CFOs and COOs need in times of crisis. Nancy’s counsel allows leaders to make smarter decisions with better precision. She has the flexibility to move with the dynamics of an evolving situation and helps guide her clients through crisis. I have had the benefit of experiencing Nancy’s expertise first hand as she supported me through a board-level crisis, therefore I advocate that leaders of organizations should heed her counsel and utilize this tool.”
“As someone involved in a ‘me too’ allegation, I asked Tara to help me navigate through the potential landmines ahead. She asked lots of in-depth questions, was incredibly thoughtful and most important, non-judgmental regarding actions I had taken years ago that I deeply regretted. Her quick, thoughtful approach and calming presence meant more to me and my family than I can ever express.”
“Nancy was called a “beacon of light” from one of my clients after she successfully helped him navigate a very stressful situation in the growth of his second generation business. Her deep and broad knowledge combined with her skill set in listening actively, and thoughtfully crafting recommendations is a perfect fit for senior-level leaders. I completely trust her and her approach.”
Get Your Free Copy of The Three Phases of Crisis AND 12 Steps to Effective Crisis Communication – Two valuable documents to begin the crisis planning process!
U.S. Secret Service – Operational Guide for Preventing Targeted School Violence
“The United States Secret Service National Threat Assessment Center released another tool in support of the effort to end the prevalence of targeted violence effecting the Nation, the world, and most importantly – our schools.” This exceptional guide gives schools and communities an essential supporting structure to recognize students of concern, assess their risk level for engaging in violence, and provide intervention strategies to mitigate the specific risk.